Ticketflap Reviews

Ticketflap has an overall rating of 4.3 based on 82 reviews. Customer feedback on Ticketflap is mixed: Ticketflap reviewers highlight positive aspects like user-friendly interface, wide range of events, efficient customer service and quick ticket delivery, which strongly appeal to event-goers looking for convenient ticket purchasing. However, Ticketflap is often criticized for its high service fees, occasional technical issues, limited payment options and lack of mobile app.

4.3/5.0

82 reviews

5 Stars

16

4 Stars

3

3 Stars

8

2 Stars

0

1 Star

0

All Ticketflap Reviews (82)
Abraham-moser
May 27, 2026
"Pretty decent ticket discount"
I found a promo code and it actually worked, so I saved a little on the tickets. that was a nice surprise. Not life-changing or anything, but hey, I was weirdly excited about it. Happy with it overall.
Nelson_lindblom93
May 15, 2026
"I bought my tickets on ticketflap.com and..."
I bought my tickets on ticketflap.com and, to be fair, the whole payment part went more smoothly than I expected. I got the confirmation right away, and there haven’t been any strange card issues afterward. I’m usually a bit skeptical about paying for tickets online, but this felt safe enough, which is really the main thing I care about.
Naomi_anderson74
May 10, 2026
"Checkout was surprisingly smooth"
I paid for my tickets and it just worked, which is all I really wanted. Got the confirmation right away, no random error messages or weird checkout loop or anything like that. Painless
hello_jenny480
April 26, 2026
"Helpful support, but total slowpokes"
I had an issue with my ticket, so I reached out to support. To be fair, they were nice and did eventually help me get it sorted, but man, they were kind of slowpokes about it. Not the worst experience or anything, I just wish they’d reply faster.
michael_Webber03
April 01, 2026
"Refund Drama Ended Way Faster Than Expected"
I had to refund my tickets and thought it was going to turn into a whole ordeal, but it was surprisingly painless. Support got back to me really quickly, and the money landed back without any major back-and-forth. What could’ve been a tiny disaster ended up being totally fine, so I’m happy with how it went.
Robert.rust
March 29, 2026
"Super easy to use..."
I used ticketflap.com to grab some tickets it was smooth. The pages loaded quickly, and I found the event without having to click around forever... which was nice. Checkout was straightforward too, no weird or confusing steps. Got my confirmation really quickly. Overall, just an easy experience and I’d definitely use it again.
JosephYoung
March 25, 2026
"Pretty accurate, just had to double-check the time"
I used Ticketflap for an event recently and the info was mostly right, which was helpful. The only thing was the door time was a little confusing, so I ended up checking another source just to be safe. Not a huge deal though. i probably overthink timing anyway because I hate showing up too early and awkwardly standing around, especially if I haven’t had coffee. Overall it worked fine, just could’ve been a bit clearer.
jorgeblack7298
March 22, 2026
"QR code made getting in really easy"
Used ticketflap for an event last weekend and yeah, it was smooth. I had the QR code ready on my phone, showed it at the door, and it scanned right away. No awkward searching around or holding up the line, which was nice. Staff found the ticket with no issues and I was inside quickly. Simple, easy, basically did what it needed to do. I’d use it again...
ruben-Edwards
March 20, 2026
"I reached out to support and they got..."
I reached out to support and they got back to me faster than I expected. I wasn’t sure at first if it was actually going to get sorted that quickly, but they replied fast and fixed the issue.
Ma.mui
March 07, 2026
"Worked smoothly on my phone"
I used it on my phone and it seemed to work just fine for me. Easy overall, unless I’m missing something?
Bennie_franklin87
March 01, 2026
"My ticketflap account is mostly fine for..."
My ticketflap account is mostly fine for the basics. I can log in, check my tickets, and edit simple details without too much hassle, so it’s not like the whole thing is unusable.
The annoying part is that they make it sound like managing your account will be quick and straightforward, but it really isn’t. Changing info or trying to find older orders feels clunky, and I ended up clicking around way more than I should have. Definitely not as smooth as promised.

Support did get back to me when I asked, which I appreciate, but the overall experience still feels a bit half-finished. It works, but if you’re going to promise an easy account system, it should actually feel easy to use.
johndigregorio9777
February 21, 2026
"Payment options could be better"
I used ticketflap.com to grab some tickets, and it was fine overall. The site loaded okay, I found what I needed, no major drama there. But then I got to the payment part and it felt a bit limited, like I expected a few more choices.
I was hoping for more wallet options or just an easier card checkout, something a bit more modern maybe. My card did go through in the end, so that was good, but it took longer than I thought it would and for a moment I wasn’t totally sure if it had worked or not. I kept checking the screen, then my phone, then back to the screen again.
So yeah, not a terrible experience or anything. I got my tickets, which is the main thing, but it wasn’t the smoothest checkout ever. I’d still use ticketflap.com again if I needed to, though I do hope they add more payment options because that would make the whole thing feel a lot easier...
florence_Sobus05
February 20, 2026
"Buying tickets on Ticketflap was easy overall..."
Buying tickets on Ticketflap was easy overall, but the pages were being total slowpokes for me. Payment went through fine in the end, so I can’t complain too much. Not a terrible experience, just a bit of a clunky little mess that could definitely be smoother.
Freddy_patrone01
February 19, 2026
"E-ticket was easy to find"
I was able to find my e-ticket without too much trouble, though it did take a few clicks to get there. Not a big deal for me, but I feel like it could be a little more straightforward.
Joe-brown
February 11, 2026
"Ticket transfer was simple and low-stress"
I was a little cautious going in because I always worry about something going wrong with ticket transfers, especially close to an event. But this was straightforward overall. The transfer went through without any real issues, and I felt comfortable once I could confirm everything looked right. Worked fine for me
hello_shawn160
February 08, 2026
"I used Ticketflap for a small gig..."
I used Ticketflap for a small gig recently, and it went smoothly. The organizer seemed legit, the event info was easy enough to follow, and the updates came through when they were supposed to. So that was nice. I will say, though, I was slightly annoyed that the page didn’t have a bit more detail before I bought the ticket, because I like knowing what I’m getting into. But yeah, not a huge deal in the end. Good experience overall, I’d give it 4 stars...
hello_helga810
February 07, 2026
"Easy way to find something to do"
I usually end up on Ticketflap when I’m feeling mentally drained and don’t really have the energy to search all over the place for what’s happening. It’s easy to browse, and I’ve actually found a couple of gigs I wouldn’t have heard about otherwise. The event details are clear enough, and getting tickets was quick. I like that it’s not just huge events either, there’s a nice mix. Haven’t had any issues so far.
andreaolewine5199
January 31, 2026
"My event got cancelled and I had to chase the refund"
The event I was supposed to go to ended up getting cancelled, which was frustrating enough, but then I felt like I was left to do all the work just to get my money back. The refund did come through eventually, so I can’t say it was a total disaster, but it took some chasing and the communication wasn’t very clear. It just felt a bit unfair to be stuck waiting and wondering when none of it was my fault
AudreyJohnson_76
January 27, 2026
"Easy process and reassuring updates"
I got my ticket with no problems, and the email updates came through right away, which definitely made me feel more at ease. I also appreciated the reminders because I’m the type who likes to double-check things, and it was nice not having to keep looking myself. Overall, it felt smooth and reassuring.
charles-Webb
January 22, 2026
"I had mixed feelings about the whole..."
I had mixed feelings about the whole process. The payment kept throwing errors, which was annoying and made me wonder if the order even went through. But after waiting a bit, the tickets did eventually show up, so it worked out in the end.

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